Doug Stack, Director of Client Support Services
Doug brings twenty years of progressive healthcare experience from his long tenure with Noridian Administrative Services where he helped pioneer client services for enterprise deployments. Doug has an outstanding track record for building successful, client-focused organizations based on a deep knowledge of CRM, ERP and effective collaboration.
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Paula Harms, Client Support Specialist, Team Lead
Since joining CHT in April 2011 Paula, known for her commitment and enthusiasm, has been focused on servicing client support inquiries, improving client care, reducing response time and providing a wide range of technical support across a diversity of systems and platforms for both desk-top and web-based software.
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Cody Marthaller, Client Support Specialist
Cody Marthaller has an extensive background of providing Tier 1 client service surrounding benefit administration, client technical support, troubleshooting and problem solving.
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Travis Russell, Client Support Specialist
With over 12 years of experience providing network security and technical support to industries spanning from the US State Department, Dell Computers, Fulcrum Power and Microsoft, Travis is well equipped to act as a BenefitSpan/PowerPlus client liaison to identify issues and resolve with confidence.
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